Journeys With Jani

Well y’all, I think it’s safe to say our Agent Training Day this past Saturday was a huge success! Not only did we pack a ton of information into the day, but the simple act of gathering together, laughing, and swapping stories was a win in itself. There’s nothing like the energy of being surrounded by people who love this business as much as you do.

Learning, Laughing, and Leveling Up

We had an incredible lineup of guest trainers who brought their A-game. Mousumi with Delta Vacations gave us a much-needed refresher on SkyMiles—how to use them when booking packages and even smarter ways to work the platform for marketing and training. Let me tell you, it’s always good to be reminded of those little tips and tricks that make such a big difference for our clients.

Then came Clarence with Norwegian Cruise Line—and let’s just say, wow. Between the gorgeous ships, exciting destinations, and the insider info he shared, my bucket list may have grown by about five cruises in the space of an hour. More importantly, we all left better equipped to help our clients find that perfect fit at sea.

And of course, our very own Julie, our fabulous BDM with Hyatt Inclusive. If you’ve traveled with me—or followed along on my trips—you’ve probably seen me in and out of some of Hyatt’s incredible properties: Secrets, Breathless, Dreams, Ziva, Zilara, Zoëtry… the list goes on. They truly have something for everyone, from budget-friendly to full-on luxury. Bonus? Julie is also my neighbor here in Taylorsville, proving that “buy local” doesn’t just apply to produce at the farmer’s market.

Looking Ahead

One of the most exciting takeaways from Saturday is the launch of our quarterly training sessions. These are going to give us even more opportunities to dig deeper into destinations, marketing strategies, and industry updates. Because here’s the truth: the more we know, the more we can do to help YOU plan unforgettable vacations.

So, cheers to a successful training day and to many more ahead. I can’t wait to see how what we learned translates into even better adventures for our clients.

XOXO, Jani